1. Introduction
Affandra ("we", "us", or "our") operates affandra.id (the "Website"). This Privacy Policy describes how we collect, use, and protect your personal information when you visit the Website or contact us.
By using the Website, you agree to the practices described in this policy.
2. Information We Collect
We only collect the information described below:
- Contact information you provide voluntarily. When you email us, we receive your email address and message so that we can respond to you.
- Usage data. We use privacy-friendly analytics (Umami) to understand how visitors use the Website. Umami does not use cookies and does not collect personal identifiers; it collects aggregated data such as pages visited, referring sources, browser type, device type, and approximate country.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, messages, and project requests;
- Understand overall Website usage so we can improve content and performance;
- Communicate with you about a project you have asked us about;
- Detect, prevent, and address abuse such as spam or rate-limit circumvention.
4. Legal Basis for Processing
Where data protection laws apply, we process contact-form data based on your consent (implied by submitting the form) and our legitimate interest in responding to inquiries. Analytics are processed on the basis of our legitimate interest in understanding Website usage, using cookieless, non-identifying data.
5. How We Share Information
We do not sell, rent, or trade your personal information. We may disclose information if required by law, regulation, or valid legal process.
6. Cookies and Tracking
We do not use advertising cookies or cross-site trackers. Our analytics provider (Umami) is configured to be cookieless. Fonts are served by Bunny Fonts and Fontshare, which act as font CDNs.
7. Third-Party Services
The Website relies on the following third-party services, which may receive limited technical data (such as your IP address as part of standard web requests) when you use the Website:
- Umami Cloud Analytics (analytics.us.umami.is): cookieless usage analytics.
8. Data Retention
We keep contact-form messages for as long as needed to handle your inquiry and for any follow-up business relationship, after which they may be deleted from our chat history. Aggregated analytics data is retained by our analytics provider under their retention settings and is not used to identify individuals.
9. Data Security
We take reasonable technical and organizational measures to protect the information we handle, including serving the Website over HTTPS and restricting access to our internal communication channels. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the Indonesian Personal Data Protection Law (UU PDP) and, where applicable, the GDPR, to access, correct, or delete the personal information we hold about you, or to withdraw consent.
To exercise any of these rights, contact us at hi@affandra.id. We will respond within a reasonable timeframe.
11. Children's Privacy
The Website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be highlighted on the Website.
13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at hi@affandra.id.